SMS Consent Policy

This SMS Consent Policy explains how LUCIEN AI LLC collects and manages consent for the MIRA SMS Program. MIRA is the public-facing brand used to send conversational appointment and customer-care messages: appointment scheduling, confirmations, reminders, rescheduling, waitlist notifications, and customer support.

Consumers opt in by texting a MIRA-powered business first. Example: text (848) 266-5994 to book or manage your appointment. By texting, you agree to receive conversational appointment and customer-care messages from MIRA, operated by LUCIEN AI LLC. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Consent is given when a consumer sends the first text message to a business's MIRA number. No messages are sent before the consumer texts first. Consent is not collected verbally, by QR code, or by keyword.

Consumers who opt in may receive messages about appointment scheduling, confirmations, reminders, rescheduling, waitlist notifications, and customer support.

Message frequency varies. Message and data rates may apply.

The opt-in call-to-action states the brand, the types of messages, frequency, rates, opt-out and help instructions, and links to Terms and Privacy.

Once a STOP request is processed, the consumer will no longer receive SMS messages from that program unless they opt in again.

Reply STOP to cancel.

Reply HELP for help.

LUCIEN AI LLC collects and stores mobile numbers, message content, consent status, opt-in records, and opt-out records only as needed to operate the MIRA SMS Program and to satisfy compliance and support obligations.

We may share mobile numbers and message data with service providers such as Twilio only to send and support the messages you requested. That operational sharing is disclosed in our Privacy Policy and, where required, at the point of opt-in.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes at any time.

Carriers are not liable for delayed or undelivered messages.

Review our Terms & Conditions and Privacy Policy for additional details about the MIRA SMS Program and data handling.